Fundamentals of Investigations: A Practical Guide
New release!
The information you need to conduct effective workplace investigations
Using their years of experience and a case study example that offers practical insight into real-world application, authors Wendy Evans and Georgina Heasman provide guidance on how to conduct meaningful workplace investigations.
Inside you’ll find step-by-step insights into:
- Foundational characteristics of workplace investigators
- Investigative policies
- First steps when a report comes in
- Building an Investigative Work Plan
- Interview processes for reporters, witnesses, and subjects
- Gathering evidence
- Report writing
- The investigator’s role in the discipline process
- Post-investigative steps
Build confidence, follow best practices, and succeed in every investigation.
About the authors:
Wendy Evans, CCEP, CFE, MBA, is a senior manager with Lockheed Martin’s ethics and enterprise assurance organization. Her experience includes counterintelligence investigations as an FBI special agent, security management, and membership in the Defense Industry Initiative (DII). She is a co-instructor for SCCE’s Fundamentals of Compliance Investigations Workshop.
Georgina Heasman, CCEP, is senior manager for Global Investigations at Booking Holdings, and is responsible for program governance, daily case triage, assessment, and assignment, as well as managing her own docket of complex investigations. She is a co-instructor for SCCE’s Fundamentals of Compliance Investigations Workshop.
“ Evans and Heasman capture what it really takes to conduct investigations that earn and maintain trust in the workplace, from meticulous intake and evidence gathering to the nuanced art of interviewing and reporting. Their emphasis on objectivity, integrity, and relationship-building resonates deeply with anyone who has navigated the complex world of internal investigations. ”
“ Using plain language and relatable examples, the authors walk readers step by step through each phase of an investigation, supported by helpful templates and sample scripts. Evans and Heasman translate complex principles – objectivity, fairness, confidentiality, and bias awareness – into actionable skills. ”
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